|
join us on 00 33 1.56.29.32.59
|
 |
ICS Armenia, Inbound / Outbound calls for 27 countries
Offshore facilities at your disposal to develop your business:
- 120 employes perfectly bilingual in charge of the following markets :
- Central Europe & Eastern countries,
- Central asia,
- Middle-East,
- Continental Europe,
More than 16 different languages
Armenian, Russian, Kazakh, English, French, Spanish, Chinese, Italian,
Georgian, Romanian, Bulgarian, Arabic, Iranian, Greek, turkish, ...
120 employees perfectly Bilingual & Bicultural at your own service
ICS Armenia to conquer new markets
Central & Eastern Europe and Central Asia
ICS Armenia to conquer new markets
Middle-East
ICS Armenia to conquer new markets
Continental Europe
ICS : Our International Call Centre in Erevan (Armenia)
120 positions totally equiped
Personnel trained by our Managers
Benefits of our Armenian location
- Bilingual and Bicultural team,
- Hi-qualified team (master level),
- An employee dedicated only for you,
- Double skilled staff (marketing/commercial, Finance),
- Professional environment with a friendly service orientated,
- Geographical central position,
- Statistics & Polls, - Database qualifications / Market studies, - Knowledge survey / Dispute & Litigation, - Telemarketing / Promotional action plan...
Outbound calls 
Services offered:
- Prospection / Appointment setting,
Inbound calls
- Information desk (Yellow pages),
- Customers service / Consumers' Information,
- After sales services / Maintenance,
- Hot line / Crisis Management Centre,
- Clients litigations & Disputes,
- Booking / Purchasing
NTIC Services
- Web call back / Web email back,
- SMS & emails Campaign,
- Email & SMS' reminders for litigation,
- Web translation,
Other services
- “Business centre” service (only for transcaucasia area) :
- Meeting rooms,
- Translator,
- office desk,
- Driver,
At your entire disposal for a unique & dedicated service